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I can't decide which plan i have to sign
up at UK Web Hosting Services. I have a 50MB
account with my current host that gives us
5 e-mail addresses, etc. Which plan will work
for me at UK Web Hosting Services? |
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Each of the three UK Web Hosting Services
hosting account types brings you all the
features of a high level account typically
costing much more per month with other host
providers, e.g. up to 100 independent e-mail
addresses, 100 auto-responders, mailing
lists, SendMail, FormMail, SMTP, MSSQL,
MySQL, ASP, ASP.NET, PHP4, FrontPage Extensions,
CGIs, etc.
If you plan to put up a mid to large scale
e-commerce web site, go with the ADVANCED
plan. If you would like to have a free on-line
forum installed, go with the BUSINESS plan.
If you run a small business or want to put
up a family or personal site, go for the
BASIC plan.
Again, each account type is feature rich.
Plainly stated, we run a different kind
of hosting service, one which we believe
is more in tune with the needs of the customer
than any other hosting service on the market.
For more details view our Shared
Hosting Plans.
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Do
I have to pay a year in advance? |
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No. UK Web Hosting Services has no long-term
contracts. Except for Basic Shared Hosting,
all accounts pay monthly.
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What
kind of guarantee do you offer? |
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We provide 99% uptime with a full 7 day
money back guarantee from the date of signup.
Cancel anytime, no questions asked.
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If
I became a Reseller of UK Web Hosting
Services
then, do I have to put your banners or footers
on my website pages? |
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No. The only business identities that will
go into your UK Web Hosting Services hosted
web site are the ones that YOU put there.
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Your
charges seem so low. What other costs will
I have to pay? |
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There are absolutely no "hidden" costs at
UK Web Hosting Services. Just the monthly
hosting fee is all that is required.
If you want to make the most, and best
use of your UK Web Hosting Services account,
you will also need to own a domain name.
You can purchase your domain name with any
official registrar, or as a point of convenience
you can use our
UK
Web Hosting Services Domain Center
where the common .net, .com, and .org domains
go for only 8.99 GBP per year.
We also have a small number of additional
fee-based extras that you can order at your
option.
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What
about traffic? Or what some hosts call data
transfer? |
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UK Web Hosting Services offers generous amounts
of data transfer with all our plans. For more
details view our hosting plans.
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How
can you folks stay in business with prices
this low? |
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UK Web Hosting Services is currently making
a reasonable profit. We can offer our hosting
service at this price level because we do
not function as a "middleman." We maintain
our own high-speed servers, therefore our
customers do not pay a hosting fee which has
been marked up (which is how re-sellers make
their profit).
We do not "oversell" our servers. We operate
under a business model that makes it unnecessary
to charge what is generally perceived as the
going rate for high-level web accounts.
We believe our fees are very fair for our
customers as well as for ourselves. When each
server fills to approximately 65% capacity,
we can afford to put a new server on-line,
so we do. This keeps things running smooth,
fast and efficient which, in turn, keeps both
customer satisfaction and business volume
high.
It may sound strange to some when we say,
"While most (host providers) seem to be hooked
on the idea of hosting being a profit center,
at UK Web Hosting Services we are hooked on
the idea of a hosting service being, a
service . No hitch, no catch, no strings attached,
no gimmies, no gotchyas, nothing hidden, nothing
taken away. A -- service
--, in every old-fashion meaning of the word."
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How
can you claim 99% uptime? |
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That's the uptime average for all UK Web Hosting
Services servers (with active hosting accounts)
combined over the course of a year. Our services
are as close to 100% uptime as is technically
possible. On reason is because of the optimized
multi-backbone structure of our NOC (network
operations center).
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What
about support? |
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We offer some of the best support on the web:
24/7 - via our support ticket system. You
will find that we will go out of our way to
assist you with your account. After all, if
you're not up and running smoothly, you won't
be successful. And if you're not successful,
then we're not successful. It's really just
simple math.
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What
won't I get at UK Web Hosting Services that
I may get with another host? |
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We don't offer accounts for child pornography
sites, illegal cracked software (a.k.a. warez)
sites, hate espousing sites, sites that spam,
or sites that focus on delivering gigantic
amounts of downloadable software, e.g. shareware
or tons of music files. See our Acceptable
Use Policy.
Aside from these few items, in addition you
will NOT receive overcharges, hidden or unexpected
charges, slow or non-responsive service, rude
email support, slow to arrive and/or difficult
to understand responses from our technicians,
slow web pages or sites that are off-line
longer than the length of time it takes for
a very infrequent maintenance reboot (approximately
90 seconds, 2 or 3 times per month). |
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How
about these server viruses I've been hearing
about lately? |
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UK Web Hosting Services servers are immune
to the grand majority of server viruses that
have come into play thus far. Indeed, we keep
right on top of the latest security updates
and take several other precautions to insure
our systems will be 100% secure well into
the foreseeable future.
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Where
did you guys get the idea to run a hosting
service like this? |
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The UK Web Hosting Services is a complete
computer services business servicing small
to medium businesses (also a web site design
and multi-media production firm in recent
years).
For nearly three years we were on the hunt
for "the perfect host" for our clients.
We never found one. Either the price was
right but the service was poor. Or the price
was acceptable but the traffic limits were
too low or the servers were too slow. Or
the price was too high and everything ran
okay until that unbearable 4-month period
when there was far too much downtime, etc.
We put our heads and our accumulated resources
together to come up with a solution -- one
in which we could become that perfect host
we had been searching for. Our requirements
were very high but our goals were basically
simple in nature, i.e. to put together a
truly consumer-oriented web hosting business.
The logic we established is simple really:
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Come up with a set of
straight forward, easy to understand,
entirely useful hosting plans. |
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Offer responsive support that is helpful
to both beginners as well as advanced
web masters. |
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Put all the servers on fast networks
that are directly attached to more than
one trunk (internet backbones), etc.
for the best possible uptime. |
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Harden all networks and servers against
attacks and security breaches as much
as is technically possible. |
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Charge the lowest possible price while
at the same time assuring good profit
margins and thus assuring the future
growth of the company. |
Once our parameters for this new hosting model
were solidified, and after much market research,
inspiration, perspiration, UK Web Hosting
Services was finally launched.
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For general pre-signup /
sales questions, visit: knowledge.ukwebhostingservices.com |
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