All Windows 2003 hosting plans include a 15 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 15 days of the activation of your account.

Our refund policy does not apply to any additional items or services; this includes but is not limited to POP accounts, Real Audio®/Video® and Databases. Also not included are Domain Parking services, Domain Registration and Dedicated services, as well as Reseller programs. No refunds are available after 15 days. In order to cancel service, you must contact UK Web Hosting Service's Billing Team. UK Web Hosting Service's billing representatives will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 15 days of service.

The 15 day money back guarantee does not apply to reseller accounts or dedicated servers, or any fees associated with these accounts. The 15 day money back guarantee does not apply to account renewals.

Accounts cancelled/terminated by UK Web Hosting Service for violating our Acceptable Use Policy do not qualify for the 15 day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.

Please allow 4-6 weeks for refunds of check and money order payments. Credi Card refunds are processed within 24 hours. Additional processing fees apply for T/T refunds.